Stratum
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Operational systems, built to last

We audit, design, and operate AI-driven systems that replace the manual work holding your business back.

See How It Works
Scroll to traverse the layers

Sound Familiar?

Operations breaking under their own weight

These problems don't show up in dashboards. They show up in your calendar, your inbox, and your stress level.

We categorize these failures the same way every time — because the fix depends on the type of breakdown.

Unknown reality

Ask Rachel, she knows

Critical processes live in one person's head. When they're out, everything stops.

Unknown reality

Different answers from different people

Ask three team members how something works. Get three different explanations.

Missing control

Automations nobody remembers building

Zapier zaps, scripts, and integrations from 2019. No one knows what they do or if they still work.

Unstable foundation

The CRM can't be trusted

Data goes in, nothing useful comes out. Reports can't be trusted. Adoption keeps dropping.

Unstable foundation

New hires take months to ramp

Training is "shadow someone for a week." Then they make up their own way of doing things.

Missing control

We tried automation — it didn't stick

Three attempts, three failures. Now everyone's skeptical that anything will stick.

Next: we identify which breakdown you have — then we fix it in order.

See how we work
L0
Layer 0Observation Layer

Reality

"What actually happens, not what people think happens."

Key idea: Map what's really happening before deciding what to change.

What lives here

  • Humans doing manual work
  • Inbox-driven processes
  • Phone calls, WhatsApp, Slack

What Stratum does

  • Map actual workflows vs. documented processes
  • Measure time-to-action at each step
  • Identify handoffs and ownership gaps

Outputs

  • Workflow map (as-is) with handoffs + owners
  • Top bottlenecks + where time gets lost
  • Failure points (silent breaks, rework loops)

In practice: In one brokerage, we found ~12 undocumented workarounds—which explained why follow-ups kept dropping.

Apply the model

See your operations through the Stratum layers

Map reality, structure systems, and identify where orchestration and AI actually belong.

No sales pitch. You'll leave with a clear layer map.

What Clients Say

Real results from real clients

7+

Years automation experience

100%

Satisfaction guarantee

<1 hr

Typical response time

50+

Projects completed

Stratum's team were constantly professional throughout our entire project. They totally over-delivered on everything we asked for — the integrations, the automations, all of it. If you're looking for a team that actually cares about getting it right, I would definitely recommend their services.

Robin Harris

Business Owner

Very easy to work with from start to finish. Great attention to detail on everything, and they took the time to make sure we understood how everything worked. Definitely looking forward to doing business again.

Ray

Owner, SATX Marketing Services LLC

Pleasure to work with and phenomenal communication skills. They kept us in the loop the entire time and delivered exactly what we needed. Highly recommended for anyone looking to get their systems in order.

The Property Guys

Real Estate Team

Get Started

Not sure where to start?

That's fine — most clients aren't. Book a free discovery call and we'll figure it out together. You'll leave with 1-3 actionable improvements, whether you work with us or not.

Free 30-minute call. No sales pitch. 100% satisfaction guarantee on all paid work.